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tspitzer reported 2015-04-16T22:00:55Z  · SachinPrakash last modified 2015-04-22T17:53:12Z

video corruption over RDP connection from Lenovo X1 carbon


customer request
Priority Minor
Complexity Unknown
Component App - General
Version 15.0

I mainly run ADS on a Windows 7 virtual machine located on a physical machine in my office, and connect to that VM via RDP when I am away from my office. When I connect to the VM from my laptop PC remotely, ADS is unusable due to video corruption per the attached screenshot. The laptop client OS is Windows 8.1. The laptop PC is a Lenovo X1 Carbon, which does have a very high native resolution on its internal display. However, when I run RDP, I select a relatively standard resolution (e.g. 1600 x 1200) and "high color" rather than "true color", and display the RDP session on an external monitor. ADS still does not want to behave. Other applications on the RDP host display correctly, like Ultraedit, FireFox, WinSCP, various PDF viewers. 

When I connect to the RDP host from another PC, e.g. from my personal home computer (which runs Windows 7), I do not have a problem. 

Currently running ADS version 14 on the RDP host. 

Any idea how to resolve this?

 

 

 

 

1 attachment

Issue #13255

Closed
Fixed
Resolved 2015-04-22T17:53:08Z
 
 
Completion
No due date
No fixed build
No time estimate

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